Shipping policy

Thank you for shopping with The Believer! We’re committed to providing you with a smooth and reliable shipping experience. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.

1. Order Processing Time

  • All orders are processed within [1–3 business days] after payment is received.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, processing may take a bit longer. We’ll notify you via email if there’s a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (within [your country]): [3–7 business days]

Please note: Delivery times are estimates and not guaranteed.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
Tracking information will be active within [24–48 hours] after dispatch.

4. Customs, Duties & Taxes (for International Orders)

Believer is not responsible for any customs fees, import taxes, or duties that may apply to your order.
All charges imposed during or after shipping (such as tariffs or customs fees) are the customer’s responsibility.

5. Lost or Damaged Packages

Believer is not liable for packages lost or damaged during shipping.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Keep all packaging materials and damaged items before filing a claim.

6. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.
Believer is not responsible for orders shipped to incorrectly entered addresses. If an order is returned to us due to an incorrect address, reshipping fees may apply.

7. Returns & Refunds

For information on returning your order, please review our [Return and Refund Policy].

8. Contact Us

If you have any questions about this Shipping Policy, feel free to contact us:
📧 essentail25textile@gmail.com